RUS / ENG

Bohemia Avia YOUR RELIABLE PARTNER

SUPERVISING services

Supervisor is the “right hand” of the Carrier on the ground. The preparation and servicing of any flight must be under strict, objective control and what is more important independent supervisor.

WHAT ARE THE MAJOR BENEFITS OF SUPERVISING SERVICES?

  1. 1 Ability to resolve most of the problems directly on the spot
  2. 2 Saving of the carrier’s time and improve regularity
  3. 3 Easy roll- out of a new route on the market
  4. 4 Cost optimization
  5. 5 Round-the-clock service 24/7

Interesting fact

The Russian market research says that the involvement of an independent supervisor improves the airline service quality satisfaction by 35%

Supervising — high service quality — increasing of passenger flow — cost minimization — Carriers profit growth

6 CHARACTERISTICS OF AN EFFECTIVE SUPERVISING

  • No need to have own staff and office at the airport or even in the country
  • Our staff will satisfy needs of passengers of any status
  • We will sign by ourselves contracts with restaurants, hotels,transport and other organizations that are necessary for qualified service
  • We will implement an internal investigation in case of any complaints from passengers
  • You save time and money for regular staff training
  • You do not need to think about flight departure on schedule, we will take care of it

FOR THE LASY 8 YEARS

  • 28 More than 20 airlines have chosen our services
  • 45 000 We have served more than 40 000 flights
  • 4 800 We have been studying for more than 4000 hours
  • 25 000 Esolved more than 20 000 irregularity situations

HOW WE WILL ORGANIZE OUR COOPERATION

  1. 1 We contact you for a detailed discussion of our cooperation
  2. 2 You ask all the questions that interest you and we answer them with great pleasure and detail
  3. 3 We prepare an individual contract, taking into consideration all your needs, rules, aircraft specifics
  4. 4 The first month of supervising is free of charge
  5. 5 We prove that we are professionals in supervising
  6. 6 We happily continue servicing your company, and you enjoy the quality of our work

Interesting fact

Hiring a supervisor, the airline saves up to 40% of its budget for the maintenance of its own staff at the airport and reduces delay time.

FREE SERVICE!

During the whole time of our cooperation we provide you with a personal manager just for free. Also you receive a free representative of your airline at AOC in SVO, who will be assisting in the interests of your airline in regard of any Ground Handling issues, changes, etc.

HOW MUCH DO WE CHARGE?

VIP

  • Ramp Service
  • Passengers check-in service
  • Ticketing services and charge collection

Preliminary informing service

from 135 €

OPTIMAL

  • Ramp Service
  • Passengers check-in service

Preliminary informing service

from 95 €

BASIC

  • Ramp Service
  • Passengers check-in service
from 75 €

INDIVIDUAL

You can choose the service/services you need*

on agreed basis

SUPERVISING is saving your money and improving the level of airline’s service 24 hours a day 365 days a year

*SERVICES («Individual» tariff)

  • Meeting- departing of an aircraft (full cycle)
  • special transport management at the aircraft parking area
  • call for special vehicle at the aircraft parking area
  • Aircraft storage (aviation security service)
  • sealing of an aircraft
  • Transportation of passengers/crew to / from the aircraft using vehicle with the ability of selecting a class
  • Ensuring the interaction between the crew and the AES
  • primary documentation collection
  • Ramp Clearance
  • Processing and sending of telegrams using the SITA system (Bohemia Avia has its own address in the SITA system);
  • Delivery of captain and company mail
  • Meeting and escort of the crew at the airport
  • providing printed documentation for the aircraft
  • Transfer and accommodation of the crew
  • Ticketing service (tickets, ex baggage etc)
  • Check-in control:
  • Separate check-in desks (economy, business, group, drop-off)
  • Assist passengers with self check-in at the airport
  • Boarding control
  • Preparation of accompanying documentation
  • Irregularity situations (accommodation/ food and drinks provision for passengers)
  • Delivery of late arriving luggage to passengers
  • Business lounges services (vouchers)
  • personnel escort of VIP passengers
  • preliminary informing service

THEY TRUST US

LET’S DISCUSS THE DETAILS

Contact us by phone +7 499 947-01-77 or write an e-mail svo.secretary@bhm-avia.com, in order to discuss the details of our successful cooperation